Are you looking for an exciting new career in a professional call center environment?
Do you enjoy helping others?
Ameridial has the perfect start for your career waiting for you!
We have seasonal positions available starting in October and running thru March! These seasonal NON-SALES positions are temp to hire!
OPEN INTERVIEWS WILL BE HELD ALL THRU THE MONTH OF OCTOBER!
Every Tuesday 10am-2pm
4877 Higbee Ave Canton, OH 44718
Ameridial Healthcare Solutions is looking for dedicated customer service representatives to take inbound customer service calls. As a healthcare customer service agent you would receive calls from health plan members, non-members, and providers. The main objective is to assist the caller with any questions they may have in regards to their claims and benefits. As this is a non-sales position, we are committed to providing the best quality customer service to our members.
- Advise current member’s up to date premium information
- Quickly and accurately identify any billing issues the member is having in regards to their medical policy
- High school Diploma or equivalent
- Must attend mandatory training Monday thru Friday
- Be available after training Monday thru Friday for an eight hour shift anytime between the hours 8am and 8pm weekends needed
- Must be able to pass pre-employment testing and screenings
- 6 months to 1 year of solid customer service experience face to face or over the phone
- Must possess excellent communication skills both written and verbal
- Detail orientation, strong organization skills , and time management skills
- Ability to multi-task
- Moderate computer skills
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.