2018-06-10

CUSTOMER SERVICE REP
Job Opportunity at Mancan

Posted on Jun 10

Location: Twinsburg, OH
Job Type: Full Time
Job ID: W4161405

Twinsburg Company is seeking a Customer Service Rep!

First Shift

Pay based on exp up to $40k

Duties include:
• Responsible for coordination of all administrative support duties for the Sales/customer service department
• Fielding inbound and outbound calls assisting customers
• Taking customers’ orders and processing them daily into invoices for shipment using Sage100 software. (very teachable)
• Follow up on open orders
• Resolve customer issues with billing, issuing credits when needed, and collection calls
• Answering customer questions regarding shipment dates, freight charges, etc. to maintain good customer relations
• Experience working at a manufacturing company, not service oriented company.
• Work with all departments to get orders shipped on time and be informed on the status of orders
• Generate weekly reports
• Show coordinator making all arrangements for promotional events and organizing with sales staff
• Create PowerPoint presentations, holiday mailings, mass mailing or emails
• Maintain files and electronic databases
• Backup for Office Manager

MUST HAVE an enthusiastic go-getter personality! Attention to detail is a must!
Some manufacturing experience is preferred!

Mancan has jobs available in Northfield, Twinsburg, Macedonia, Streetsboro, Aurora, Bedford, Maple Heights, Solon and Cleveland.

Apply online at www.mancan.com or we take applications Mon through Thursday 9a-3pm.

Please bring 2 forms of government ID and resume with you.

Mancan Temporary Staffing Employment Agency is located at 500 W Aurora Rd Ste 130 Northfield, OH 44067.
Please call us at 330-467-9675 with any questions.

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