What are you working forward to?
On our Call Center team, you'll ensure customers succeed—and we'll do the same for you: through generous benefits, continuous learning and clear career progression. Because we know you have ambitions of your own. And our job is to help you achieve them.
Customer Service Representative
In this role, you must be motivated, friendly and able to take direction and run with it. You'll need excellent problem-solving and analytical skills and thrive on a team—giving and getting support every step of the way. You'll handle in-bound calls from thousands of card- and account holders, keeping exceptional customer service as your constant goal. You'll maintain up-to-date computerized customer profiles, resolve inquires and authorize sales. Most importantly, you'll build relationships with clients, customers and colleagues.
*YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT
•6+ months customer service experience of any kind and/or military equivalent experience
Sound like a challenge you're ready for? If you're working forward to a satisfying career with a team that's got your back, let's talk.
•You must be 18 years or older
•You must have a high school diploma or equivalent
•You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the selection process
•You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
•If currently a Synchrony Financial Employee, you must have been in your current position for at least 6 months (Level 4 – 7) or 24 months (level 8 or greater), have at least a "consistently meets expectations" performance rating and have the approval of your manager to post (or the approval of your manager and HR to apply if you don't meet the time-in-job or performance requirement
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
Synchrony Financial is an Equal Opportunity Employer for all, including minorities, women, protected veterans and disabled.