A Uniontown company is seeking a Customer Service Representative - Health Insurance.
Duties include: Providing front-line phone customer service. A typical day will likely involve fielding between 75 to 100 calls, ensuring customer satisfaction and striving to ensure service standards are met, verifying insurance eligibility and benefits of patients, communicating effectively and professionally, resolving questions and issues.
Must have strong verbal communication skills, strong written communication skills and great telephone etiquette.
No sales / telemarketing involved.
1 year customer service experience and MUST have 1 year experience with health insurance.
General knowledge of health insurance operational functions.
Familiarity with health insurance claims policies, procedures, and medical terminology.
Coding knowledge is extremely helpful.
Attendance is crucial to this position.
Position is LONG TERM temporary with the possibility (no guarantee) of hire.
Days / Hours: Monday through Friday 8:00 a.m. to 5:00 p.m.