Director, Adolescent Residential Services
Job Opportunity at CommQuest Services, Inc.

Posted on Feb 12


Location: Canton, OH
Job Type: Full Time
Job ID: W4152621

I. Overview of Tasks and Responsibilities

Responsible for the administration of the Smith House & Bright House adolescent residential treatment program including clinical management, facility management, personnel management, fiscal management, program design, program implementation, and program standards compliance.

II. Professional Competencies and Tasks

A. Provides administrative supervison of Smith House & Bright House by:

    • Meeting regularly with supervised staff.
    • Attending Smith House & Bright House and department staff meetings on a regular basis.
    • Meeting with other related authorities including referral sources and funding authorities to get pertinent evaluate program feedback.

B. Provides administrative supervision of Smith House & Bright House by:

    • Interviewing prospective employees and making recommendations regarding hiring. 
    • Assuring that staff patterns meet program needs.
    • Completing annual performance evaluations for staff supervised.
    • Responding to personnel problems with appropriate corrective action.
    • Provides training to staff in adolescent chemical dependency treatment.
    • Provides financial oversight of Smith House & Bright House by:
    • Participating in the preparation of annual budget for Smith House & Bright House.
    • Preparing quarterly outcome reports for Smith House & Bright House.
    • Reviewing financial results and productivity reports and by making appropriate adjustments to meet budget goals and contract requirements.

C. Coordinates adolescent treatment services within Smith House & Bright House services by:

    • Assuring that services are in compliance with state standards. 
    • Monitoring services provided.
    • Implementing needed program revisions.
    • Assuring that programs follow CommQuest policies and procedures.

D. Coordinates program expansion or reduction by:

    • Participating in the review and research of grant or funding possibilities.
    • Participating in the completion of grant or funding applications.
    • Implementing program expansions by supervising establishment of program goals and objectives.
    • Supervising program downsizing or program termination by implementing program revisions and by controlling the reduction of assigned resources.

E. Participates in the continuous quality improvement process for Smith House & Bright House by: 

    • Establishing CQI goals and the monitoring process for adolescent treatment programs. 
    • Reviewing CQI results and initiating necessary related corrective action.

F. Participates as a member of the CommQuest management team by:

    • Attending CommQuest management staff meetings.
    • Assisting with management initiatives and projects including staff training, strategic planning, budget preparation, speaking engagements and special events. 

G. Represents CommQuest to the community and to funding authorities by: 

    • Consulting with community, referral, and state agencies regarding program goals and service delivery.
    • Maintaining harmonious relationships with community, referral, and state agencies and funding authorities. 

III. Social Responsibilities Theory Competencies 

A. Provides personnel supervision in and maintains program proficiency in principles of a residential treatment community by:

    • Maintaining current knowledge of residential treatment and practice.
    • Participating in state and national level conferences and meetings related to residential treatment community practice as requested by Senior Leadership.

B. Models understanding of the residential AOD community principles as identified by the following 12 competencies:

Competency 1: Understands and promotes self-help.

Competency 2: Understands and practices positive role modeling.

Competency 3: Understands social learning versus didactic learning.

Competency 4: Understands and eliminates the dichotomy of “we versus they”

Competency 5: Understands and promotes a system of earned privileges.

Competency 6: Understands and practices the concept of “acting as if”.

Competency 7: Understands and utilizes the relationship between belonging and individuality.

Competency 8: Understands and helps to create a belief system within the community.

Competency 9: Understands the need for and maintains accurate, timely records.

Competency 10: Facilitates group processes.

Competency 11: Has an understanding of the theory and practice delivery of the residential community model service.

Competency 12: Understands and promotes recovery as method.

IV. Interpersonal Competencies

A. Seeks resources for direction when necessary.

B. Works collaboratively with other CommQuest staff and departments to insure that the needs of the agency and the agency clients are met.

C. Practices within legal and ethical guidelines established by all applicable licensing or accreditation authorities.

D. Represents the administrative staff of CommQuest to the community, including other agencies, referral sources and funding authorities in a professional manner.

E. Supports the Agency’s mission of service to those impacted by chemical dependency.

F. Promptly reports any critical situation.

G. Utilizes supervision, peer input, and ongoing training/education to improve professional competencies, and maintain required licensing/credentialing.

H. Provides positive support to other administrative staff by proactive response to perceived needs of the agency.

I. Demonstrates honest and respectful communication with both co-workers and clients in order to optimize a trauma informed care environment which includes emotional, psychological, and physical safety.


V. Global Competencies

A. Demonstrates knowledge of basic infection control procedures as evidence in post-test score.

B. Demonstrates competency in responding during agency fire drills, as evidence in the written reports of actual fire drills or actual fires.

C. Demonstrates understanding of agency disaster protocols.

VI. Minimum Qualifications

Bachelor's Degree in counseling or social work a related field, Masters level preferred. Credentials: LISW or LPCC-S preferred, will consider LSW, LPCC, or LICDC for the right candidate. Three years of related administrative experience and three years of experience working with adolescents. Knowledge of child and adolescent development and how they relate to chemical dependency. Knowledge of adolescent/juvenile justice system. Knowledge of theory and practice within a residential AOD setting.

Interested parties, please send Resumes to: HR@commquest.org. Please include which position you are applying for the subject line of the email.

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