Network Administrator - Microsoft Windows Platform
You grew up around technology. Maybe played with PC's in high school and built PC's and a network in your house. Showed a knack for it. Your friends and neighbors know you as the go-to person when they have issues. Came out of school and got your first break to work with computers. Maybe started doing Help Desk or MACD type work. Kept learning and augmented your natural curiosity and aptitude with certs and further learning. Moved into a Network Administrator role and keep things humming as they should at your company.
But, things have gotten a bit stale. You've helped your company get to where tickets are handled routinely and without drama or impact. You've build procedures to set things up proactively, so you avoid reactive issues. You've got monitoring and management in place to identify little issues, so they don't become big issues. You've standardized your environment.
What if you could have a similar impact on dozens of companies? Accelerate practices to turn their environment into a smooth-running machine while growing your career?
We just might have the position for you.
Our client is a Managed Services Provider that supports small to medium sized business. They provide a variety of services ranging from Help Desk and Break / Fix to system monitoring and management, to upgrades and expansions, and strategy. They essentially are the outsourced IT department for their clients supporting Microsoft platforms and networks.
Part of their delivery strategy is to better the client technology environment by helping them implement best practices and standards. The goal is to migrate their clients from a reactive support model to a proactive support model. This is where you come in.
As a Network Administrator, you've learned there are ways to do things that make life easier, and ways that, let's say, make life harder. Our client has a collection of these best practices and when they engage with their customers, they bring these with them. Your job is to help align the client environment with these best practices while delivering service from a day to day perspective. This provides added value and is a differentiator in the MSP space. Plus, it gives you the opportunity to not only handle the day to day but make things better.
What's It Take?
You are an experienced Network Administrator in the Microsoft technology set. Probably have an Associate or Bachelor's degree coupled with certifications from Microsoft and / or CISCO. You've got great communication and interpersonal skills and are motivated by seeing the positive impact of your efforts with your business users. Strong skills around problem solving and developing procedures and documenting are part of your portfolio. You work well with your team, yet you also have the self-discipline to work independently towards goals.
Technically, you have solid knowledge in the Microsoft space, including Windows Desktop and Server, Active Directory and Group Policy, IP Networking, and Office applications. Probably other related technologies and tools like ConnectWise and virtualization.
The specific technologies are less important as long as you have the foundation and desire to learn.
Why this job?
Our client offers a strong team environment, with strong ethics and organizational values. This is a firm where there is a strong bond with the team members, and everyone collaborates to service client needs. It's a growing firm that supports professional development, and where you can grow your career.
Sound like something of interest? Let's talk. Send us your resume and we'll get on the phone.