Schedule and dispatch workers and service vehicles for conveyance of passengers
Confirm reservations for transportation using telephones, faxes, email, mail and computers
Prepare customer invoices and accept payments.
Answer inquiries regarding information such as schedules, services, procedures and policies.
Assemble and issue required documentation such as itineraries
Determine whether vehicles are available on dates requested by customers as well as checking and the scheduler or dispatcher
Provide information to clients on availability.
Confer with customers to determine their service requirements and preferences.
Update job knowledge by participating in educational opportunities.
Accomplish organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Performs other duties and responsibilities as required or requested.
Make and confirm reservations.
Communicate with drivers.
Exposure to a variety of people and business types
Tools and Equipment Used
Fax, copy and scan machine
Multi-line phone system
Limo Anywhere software
High School Diploma or higher education
Some previous dispatching/customer related skill
Must be flexible
Excellent active listener: giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Good data entry skills
Excellent verbal and written communication skills
Ability to multitask
Must have excellent interpersonal skills
Attention to details and follow through
Excellent time management skills
Excellent customer service skills
Ability to work in a team environment
Knowledge of transportation industry
Sitting for long period of time
Ability to process information through computer system
Ability to communicate professionally with associates and clients
Ability to read, count, and write accurately and complete all documentation
Ability to work varied hours with possibility of weekend
If you are interested in this position and believe you are who we need, please apply in person at 4457 Navarre Rd S.W. Suite C. Canton, Ohio 44706 or email your resume with phone number to Cindy@ledtransportation.com