2018-12-05

Reservationist
Job Opportunity at LED Transportation

Posted on Dec 5

LEDTRANSPORTATION.COM    

Location: Canton, OH
Job Type: Full Time
Job ID: W4174412

Schedule and dispatch workers and service vehicles for conveyance of passengers

Job Functions

Confirm reservations for transportation using telephones, faxes, email, mail and computers

Prepare customer invoices and accept payments.

Answer inquiries regarding information such as schedules, services, procedures and policies.

Assemble and issue required documentation such as itineraries

Determine whether vehicles are available on dates requested by customers as well as checking and the scheduler or dispatcher

Provide information to clients on availability.

Confer with customers to determine their service requirements and preferences.

Update job knowledge by participating in educational opportunities.

Accomplish organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Performs other duties and responsibilities as required or requested.

Make and confirm reservations.

Communicate with drivers.

 

Working Conditions

Fast paced

Professional staff

Exposure to a variety of people and business types 

 

Tools and Equipment Used

Microsoft Office 

Gmail

Fax, copy and scan machine

Multi-line phone system

Limo Anywhere software

Maps

Internet Sites

QuickBooks

Position Requirements:

High School Diploma or higher education 

Some previous dispatching/customer related skill

Skills

Must be flexible 

Excellent active listener: giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Telephone skills

Good data entry skills

Excellent verbal and written communication skills

Ability to multitask

Must have excellent interpersonal skills

Attention to details and follow through

Excellent time management skills

Excellent customer service skills

Ability to work in a team environment

Knowledge of transportation industry

 

Requirements

Sitting for long period of time

Ability to process information through computer system

Ability to communicate professionally with associates and clients

Ability to read, count, and write accurately and complete all documentation

Ability to work varied hours with possibility of weekend 

If you are interested in this position and believe you are who we need, please apply in person at 4457 Navarre Rd S.W. Suite C.  Canton, Ohio 44706 or email your resume with phone number to Cindy@ledtransportation.com 

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