2018-08-03

Shop Supervisor (Truck Shop)
Job Opportunity at Young Truck Sales, Inc.

Posted on Aug 3

http://www.youngtrucks.com    (330) 478-3912

Location: Canton, OH
Job Type: Full Time
Job ID: W4165089

Job Title:        Shop Supervisor (Truck Shop)           

Reports To:    Service Manager (Truck Shop)          

Hours of Work:         varies  

Direct Reports:          Service Technicians    

Responsibilities:

  • Assign jobs.  Check on status of repairs.   All safety requirements are met.  Monitor staff.  (Importance 40%/Time Spent 30%)
  • Provide outstanding customer service.  (Importance 30%/Time Spent 40%)
  • Open RO’s and prepare estimates as needed.  (Importance 15%/Time Spent 15%)
  • Work with service advisors and keep customers updated.  (Importance 10%/Time Spent 10%)
  • All other duties as assigned.   (Importance 5%/Time Spent 5%)

Requirements:

  • High school education or its equivalent is required.  Vocational or associate’s degree in diesel engine repair or its equivalent is preferred.
  • Possess a valid Ohio driver’s license with the ability to be insured by the Company’s motor vehicle insurance carrier.
  • Class A – CDL.
  • Ability to walk up to ½ mile in all weather.  Ability to climb into the cab of a truck.  Ability to walk up and down stairs.  Ability to bend, crouch, and lift up to 50 lb.
  • Possess good time management, ability to prioritize, attention to detail, and intermediate computer skills. 
  • Have an understanding of cryogenic, electrical and hydraulic systems.
  • Outstanding communication and customer service skills.
  • Good mechanical aptitude and outside –the-box thinking.
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