Phone Triage- LPN or CMA
Location | North Canton, OH |
Date Posted | February 25, 2021 |
Category |
Default
|
Job Type |
Full-time
|
Description
Job Description
General Summary of Duties: Responsible for triaging incoming calls and making follow-up calls
Education: High school diploma and be a graduate of a practical nursing program with current licensure in Ohio or have an Associate’s Degree in Medical Assisting with current certification.
General Duties/ Responsibilities:
- Responds to incoming patient calls and triages them accordingly, including but not limited to scheduling appointment and referral to urgent care or emergency room.
- Receives incoming calls from outside facilities and appropriately relays stat results to providers for care coordination.
- Receives incoming calls from nursing facilities and appropriately relays message to providers for care coordination.
- Records patient triage encounters on patient’s medical record.
- Relays diagnostic test results, provider recommendations, and medication changes to patients.
- Completing refill requests for maintenance medications.
- Completes orders/schedules for O2, Physical Therapy, Durable Medical Equipment, Home Health, and Infusion Therapy.
- Follows standing orders to order tests and supplies to improve office efficiency.
Hours are Monday-Friday 8am-5pm. One Saturday a month 7:30-12noon.
Job Type: Full-time
Pay: $14.50 - $15.50 per hour