Call Center Representative
Location | Canton, OH |
Date Posted | August 20, 2020 |
Category |
Default
|
Job Type |
Full-time
|
Description
Duties:
- Answer incoming customer phone calls and take appropriate action
- Maintain customer satisfaction ratings
- Input data into systems and update customer records as required
- Maintain confidentiality of customer information and related program records
Skills:
- Ability to work with a diverse population
- Intermediate computer skills
- Excellent verbal, written and interpersonal communication
Background:
- High School diploma or GED
- Minimum two (2) years of work experience in office/customer service environment