1. Prioritize the day
   • Pull up office schedule
   • Ready the rooms for the day
   • When necessary, inform provider of special needs (i.e. difficulty hearing, angry, etc.)
2. Escort patients to and from exam rooms
   • Take vital signs
   • Update problem list and medication list
   • Flag the room appropriately for the healthcare provider
   • Perform in-house testing when ordered
   • Schedule follow-up appointment and procedures for patient when office flow allows
   • Educate patients regarding their scheduled procedures per provider’s order
3. Stand by during history and physical exam and during treatment development if requested
4. Retrieve phone calls left in voice message system and address issues as requested by patient.
5. Obtain prior authorization for medications as required by insurance plan
6. Review patient charts for next day appointments
   • Enter information into EMR from Patient Information Form (PIF)
7. Maintenance of drug sample cabinet
   • Obtain physician signature for drug representative
   • Log in drug samples by lot number and expiration date
   • Log out drug samples to patients as ordered by the physician
   • Dispose of expired drug samples
8. End of day duties
   • Clean sinks in exam rooms
   • All table paper is changed and disposed of
   • Monitor the maintenance of pillow cases
   • Clean exam tables at end of each day with disinfectant/during day as needed
9. Maintain supplies in exam room
   • Hemoccult cards and testing solution
   • K-Y gel
   • Maintain flashlights are working
   • Gowns
   • Disposable sheets
   • Inform ordering department when supplies need ordered
10. Other duties as assigned

Job Eligibility Requirements:

1. Medical Assistant diploma
2. Experience in the medical field
3. Knowledge of medications, their uses and interactions
4. Organized and detail oriented
5. Utilizing computer for resources needed to manage the medical assistant duties
6. Good communication skills with the patients, the doctors and co-workers
7. Friendly and courteous at all times with both the public and with co-workers
8. Able to work under stress and flexible in decision making
9. Ability to take direction from supervisor and one’s peers
10. A team player
11. BCLS certification
12. Knowledge in the field of gastroenterology is a plus
13. Knowledge of insurance plans (POS, HMO, PPO, etc.) and their requirements
14. Familiar with HIPAA regulations and maintain confidentiality at all times even after employment is terminated
15. Self-motivated but able to recognize one’s limitations