Client Intake Specialist

at Stark County Community Action Agency
Location Canton, OH
Date Posted July 27, 2020
Category Default
Job Type Full-time

Description

Duties and Responsibilities:

  • Conduct client intake and eligibility screening for CSBG based on established program requirements.
  • Interviews client and assess family needs relative to achieving self-sufficiency.
  • Maintain computerized systems (OCEAN, Excel, etc.) for tracking program outcomes, client characteristics and achievements
  • Develops and presents reports as required by the supervisor.

Skills and Specifications:

  • Minimum of 2 years of work experience in providing data entry and/or customer service in a social services agency or non-profit agency, exhibiting a passion for working with low-income clients.
  • Must be organized and detail oriented with strong verbal and written communication skills.
  • Proficient use of MS office applications and data entry skills.
  • Ability to work in a fast-paced and often high-stress environment

Education:

B.S. or A.A. degree in Social Work from an accredited college or university or equivalent technical school certification and/or equivalent experience in social services

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