Collection Representative

at Advanced Capital Solutions
Location North Canton, O
Date Posted May 28, 2021
Category Default
Job Type Full-time

Description

Job Overview -

As a collection representative you will contact consumers in attempt to resolve their defaulted accounts within Federal, State, and Collection Client guidelines.

Duties/ Responsibilities -

  • Apply and maintain appropriate customer service and sales skills to resolve defaulted accounts.
  • Negotiate payment terms, review accounts information, asks probing questions to gather information to understand the consumer situation.
  • Meet and exceed daily and monthly goals
  • Follow all client, State and Federal guidelines and regulations
  • Employees operate Monday through Thursday 9-6, Friday 9-3, and a 12-9 Closeout shift once a month

Job Qualifications -

  • No experience is required
  • Strong work ethic, must be punctual and dependable
  • Must be able to communicate clearly while maintaining proper grammar and telephone etiquette
  • Must be able to maintain a high level or professionalism at all times

We Offer -

  • Prestigious Client Base
  • Agency Owned Portfolios 
  • Fun and productive atmosphere
  • 14.00 per hour pay plus a 3 month average raise.
  • Performance based incentives paid monthly
  • Paid Time Off, including Holiday and Vacation pay
  • Excellent training program
  • Highly supportive team environment 
  • Opportunity for career advancement
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