Customer Service Representative

at The Maintenance Company Inc
Location North Canton, OH
Date Posted October 8, 2021
Category Default
Job Type Full-time

Description

Customer Service/Dispatcher

The Maintenance Company, Inc (TMC) is a national facility maintenance company, providing maintenance management services to commercial properties throughout the United States and Canada.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Assist with receiving and dispatching work requests to service technicians nationwide.
Correspond by phone, e-mail, and web-based platforms to schedule maintenance repair services.
Provide detailed updates to customers and property managers on service requests.
Coordinate and confirm completion of service requests.

Knowledge, Skills, and abilities:

Ability to comprehend and interpret instructions.

Basic skills with Microsoft Office

Basic math skills and the ability to calculate simple figures such as percentages.

Ability to solve problems in standard situations. Requires basic analytical skills.

Benefits Include:

  • 401 (k)
  • 401 (k) matching
  • Paid time off
  • Paid Holidays
  • Paid life insurance
  • Medical, Dental, Vision Insurance
  • Health Care Savings Account
  • Flexible Spending Account

Schedule:

  • Full-time
  • Monday to Friday
  • 8:30am-5:30pm
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