Dispatcher

at Kenan Advantage Group
Location North Canton, OH
Date Posted October 30, 2020
Category Default
Job Type Full-time

Description

Position Summary

This position is responsible for executing a daily plan for movement of all freight within an assigned area.

 

Team Members are Responsible for:

  • Assess customer needs and timing of deliveries
  • Manage daily delivery schedule for drivers
  • Plan deliveries to inventory-managed retail gas outlets
  • Receive orders from suppliers, gas station dealers, and renewable fuels distributors
  • Provide frontline customer service for existing accounts
  • Answer all incoming phone calls promptly and courteously
  • Monitor e-mail for incoming orders, inventory updates, and communication between team members
  • Monitor web portals for station inventories
  • Solicit freight from customers
  • Create loads in dispatch system
  • Divide dispatch responsibilities with other team members
  • Enter incidents into KITS (incident reporting system)
  • On-call duties as needed

Qualifications

  • High school diploma or equivalent
  • Excellent conflict resolution and skills
  • Effective oral, written and interpersonal communication skills
  • Must be willing to work 2nd shift