Energy Services Intake Specialist

at Stark County Community Action Agency
Location Canton, OH
Date Posted March 11, 2019
Category Default
Job Type Full-time

Description

Essential Functions:

  • Greet customer, and provide face-to-face client assessments in their pursuit of obtaining assistance.
  • Receive and screen applicant’s required paperwork for specific program applications, prior to the Intake Specialist interview.

Skills:

  • Excellent verbal and written communication skills required.
  • Excellent organizational skills with the ability to prioritize workload and meet deadlines
  • Must have strong knowledge of a variety of computer software applications in word processing, spreadsheets, and presentations (MS Word, Excel, and PowerPoint).
  • Knowledge of basic math functions.
  • A current, valid driver’s license is required.

Education and Experience:

  • High School Diploma or GED and/or an associate degree in Social Work or related field from an accredited college or university; or a technical school certification and/or 5 years of equivalent work experience in social services.
  • Minimum of two (2) years of work experience in providing data entry and/or customer service in a social services agency or non-profit agency, exhibiting a passion for working with low-income clients.
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