Essential Functions:

• Greet customer, and provide face-to-face client assessments in their pursuit of obtaining assistance.
• Receive and screen applicant’s required paperwork for specific program applications, prior to the Intake Specialist interview.

Skills:

• Excellent verbal and written communication skills required.
• Excellent organizational skills with the ability to prioritize workload and meet deadlines
• Must have strong knowledge of a variety of computer software applications in word processing, spreadsheets, and presentations (MS Word, Excel, and PowerPoint).
• Knowledge of basic math functions.
• A current, valid driver’s license is required.

Education and Experience:

• High School Diploma or GED and/or an associate degree in Social Work or related field from an accredited college or university; or a technical school certification and/or 5 years of equivalent work experience in social services.
• Minimum of two (2) years of work experience in providing data entry and/or customer service in a social services agency or non-profit agency, exhibiting a passion for working with low-income clients.