Family and Community Services Intake Specialist

at Stark County Community Action Agency
Location Canton, OH
Date Posted May 20, 2020
Category Default
Job Type Full-time


Position Concept: Perform recruitment, eligibility, selection, enrollment and attendance activities to ensure compliance with CSBG and SCCAA requirements. Perform Family and Community Partnership activities to assist families in meeting goals.                                                                         


  • Participate in assigned recruitment and enrollment activities in the community as part of the program recruitment plan.
  • Ensures client eligibility for CSBG programming based on established program requirements
  • Provide intake for ALL CSBG and related programs
  • Interviews clients and assesses family needs relative to achieving self-sufficiency
  • Assist clients with a plan to eliminate barriers to self-sufficiency
  • Refers clients to appropriate internal programs/external social service agencies for coordination of services
  • Provides data analysis to support outreach efforts to targeted communities
  • Ability and willingness to modify the strategy to achieve desired outcomes
  • Review goals with families and document progress toward goals.


  •  Must possess at least an associate’s degree or (5) years’ experience in a related social services field with three (3) year minimum with program intake experience.
  • Must demonstrate strong verbal and written communication skills.  Must possess the ability to seek solutions and solve problems.
  • Pre-employment background check, drug screen and physical required.
  • A current, valid driver’s license is required. Current vehicle insurance coverage is required.