HEAP Secretary

at Stark County Community Action Agency
Location Canton, OH
Date Posted February 21, 2019
Category Default
Job Type Full-time


POSITION SUMMARY: This position is heavy with client contact in a fast-paced environment


* Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

* Greet visitors, handle their inquiries and direct them to the appropriate persons according to their needs.

* Maintain scheduling calendars. Confirm appointments for clients, customers or supervisors

* Open, close and maintain lobby area.

* Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.


* Excellent interpersonal and customer services skills, required for working with a diverse customer base.

* Excellent computer skills, including Word and Excel in a Microsoft Windows environment

* Able to exhibit a high level of confidentiality.

* Excellent organizational skills.

* Must be able to identify and resolve problems in a timely manner.

* High school graduate with at least 2 years of secretarial/receptionist work knowledge, typing skills at a minimum 45 wpm, excellent telephone/ customer service etiquette, proficient in Excel, Word, and Power Point.