Loan Servicing Representative

at Gateway Financial Solutions
Location NORTH CANTON, Ohio
Date Posted February 19, 2019
Category Default
Job Type Full-time


***Gateway Financial Solutions is excited to celebrate our 23rd year doing business in the automobile lending world. It is with great pleasure that we are introducing our expanded region based in the North Canton, Ohio area!***

We are now looking to hire Loan Servicing Representatives for our facility located in North Canton, OH

If you are seeking a position with regular hours, excellent benefits, and unlimited growth potential, a Loan Servicing Representative is the opportunity for you!

Gateway Financial Solutions is a leading lending agency serving the Automotive industry. We’ve built a team of top professionals by rewarding their accomplishments and ensuring they have what’s needed to succeed. Join us, as an Loan Servicing Representative and begin your journey into a rewarding and successful career with Gateway Financial Solutions. The Loan Servicing Representative is a dynamic position, working closely with borrowers to guide them through the life of their loan. As a Loan Servicing Representative, it’s your responsibility to ensure your clients are on the right path in their lending journey. If you are passionate about helping people, and have excellent communication skills, this is the position for you.

You can expect to do the following on a day to day basis:

  • Identify and set daily goals to achieve both weekly and monthly portfolio expectations
  • Make outbound and receive inbound calls to communicate with borrowers in regards to late or past-due accounts
  • Problem solve with past-due customers to bring accounts current through payment negotiations

Key Attributes for Success:

  • Exceptional time management
  • Customer service experience
  • Superior math, problem solving, and communication skills
  • Ability to work in fast-paced, high pressure situations
  • Microsoft Office knowledge and computer proficiency
  • Associate’s degree, or relevant work experience

What We Offer:

  • Career-oriented environment with limitless potential
  • Medical, Dental, and Vision Insurance
  • 401K with Company Match after 90 days

Job Type: Full-time


  • Customer Relations: 2 years (Required)