Operational Support Clerk

at GBS
Location North Canton, OH
Date Posted February 20, 2019
Category Default
Job Type Full-time

Description

POSITION SUMMARY

Provide collections on assigned GBS Divisional past due accounts along with proper follow-up with customer and daily application of accounts receivable.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Collection of past due accounts receivable on assigned accounts
  • Daily cash application and running of applicable reports
  • Monthly statistical reporting for assigned accounts
  • Maintain Bad-Debt Reports for assigned divisions
  • Monitoring and application of electronic funds transfer and/or backup person for duty
  • Monitoring and application of credit card transactions and/or backup person for duty
  • Understanding and implementing GBS Corporate Credit Policy
  • Perform receptionist functions such as answering and directing incoming calls as required.
  • Provide backup coverage for billing associates as required.
  • Provide backup coverage for accounts payable associates as required.
  • Other duties as assigned

QUALIFICATIONS (Knowledge, Skills, and Ability Requirements)

  • Good communication skills including verbal, written, interpersonal, listening and conflict resolution
  • Well organized
  • Detail oriented
  • Skilled at problem solving
  • Knowledge of or experience with PC to include Microsoft Office products
  • Skilled in operating fax, telephone, calculator, PC and other related office equipment
  • Ability to prioritize tasks

SUPERVISORY RESPONSIBILITIES

Does this job have supervisory responsibilities?  NO

Are there subordinate supervisors reporting to this job?  NO

Are there other non-supervisory employees who report directly to this job?  NO

CERTIFICATES, LICENSES, REGISTRATIONS, EDUCATIONAL REQUIREMENTS & EXPERIENCE

  • Minimum High School Diploma or GED plus able to type and use calculator.
  • Prior experience to include collections experience, data entry, Word, Excel, and operating various printers and PC.