Patron Services & Gallery Attendant – Part Time

at Canton Museum of Art (view profile)
Location Canton, OH
Date Posted December 29, 2019
Category Default
Job Type Part-time


The Canton Museum of Art (CMA) is seeking a part-time Patron Services & Gallery Attendant (PSA) to provide exceptional customer service and general security support to all guests and visitors. Responsibilities include:

  • Greeting and welcoming visitors to the Museum's galleries, events, and classes – exhibits a positive, professional demeanor to all he/she interacts with
  • Collecting admission fees, verifying membership status, registering visitors for classes, and promoting Museum events
  • Monitoring visitor activity in the galleries via electronic surveillance and circulation as required; ensures timely action / reporting on concerns or incidents
  • Assisting with Museum Boutique sales and inventory during regular hours and special events
  • Using point of sale software to record sales and strictly follows cash handling procedures; follows Museum defined data entry standards
  • Opening, closing, and securing the Museum galleries, classrooms, and receiving/shipping areas (depending on shifts)

Position Details:

  • Part-time, Non-Exempt (may include weekend & evening hours if required)
  • Hours: Regular Shift
    • Tuesday: 10am – 5pm
    • Thursday: 10am – 5pm
    • Sunday: 1 – 5pm (alternating as needed)

Days and Times may change depending on meetings and events scheduled at the Museum. A monthly schedule will be provided to each PSA two weeks before the beginning of the month.

  • Compensation: Hourly; Based in part on qualifications and experience.

Qualifications / Desired Skills & Experience:

  • High school diploma or GED required. Bachelor’s preferred.
  • Minimum 2 - 3 years experience in a customer service related field, including retail.
  • Prior experience and/or training in security operations desired, but not required.
  • Outgoing and friendly personality—enjoy working with the public and meeting new people.
  • Exceptional verbal, written, and presentation skills for communicating with the public.
  • Positive, team attitude, attention to detail, and ability to work well under pressure with crowds.
  • Resourceful, solution oriented, capable of thinking and working independently.
  • Proficiency with computers, Windows / MS Office, and other technology (iPad, Square); ability to learn point-of-sale software.
  • Be willing to attend Museum-sponsored events after hours and on weekends.
  • Be willing to work a flexible schedule, including nights, weekends, and holidays.
  • Must pass a security background check with no past criminal record.
  • Appreciation and understanding of the value of art and museums is desired.

To apply, please send a resume, introductory letter, and references to:

Mail: Canton Museum of Art | 1001 Market Avenue North | Canton, OH 44702 | Attn: Patron Services