Part Time: 20 hours per week

Purpose of Position: This key position is the first point of contact (visitors, phones, etc.) for Refuge of Hope. The incumbent will coordinate & implement a variety of general clerical & administrative tasks. He/she will also be accountable for updating & maintaining the organization’s donor database.

Duties & Responsibilities:  (The position’s essential or most important functions & responsibilities).

• Serve visitors by welcoming & directing them appropriately
• Answer & forward incoming phone calls; provide basic information as necessary
• Receive & sort daily mail/deliveries/gift-in-kind donations
• Perform various clerical duties such as photocopying, faxing, printing, etc.
• Purchase supplies; maintain office supply inventory
• Maintain records/documents accurately & orderly to allow for quick information retrieval
• Work with Finance Manager on daily data input & processing of donations
• Maintain Refuge of Hope’s donor database by entering new & updated donor information
• Work with Refuge of Hope staff to create/process letters & other correspondence
• Maintain donor confidence & protect Refuge of Hope by keeping & enforcing confidentiality requirements
• Recommend/maintain Refuge of Hope’s rules/policies/procedures
• Ensure compliance with all safety & federal/state/local rules/regulations
• Practice/enforce Refuge of Hope’s mission/vision/core values
• Performs other work tasks as so required.

Physical Functions/Activities:

* Walking
* Climbing
* Standing
* Sitting
* Lifting
* Sight
* Hearing

Education/Experience/Skills Required: (Education, experience, or skills required to successfully accomplish the essential duties & responsibilities of this job.)

* Reading
* Oral Communications
* Written Communications
* PC (Microsoft Office proficiency preferred)