at Stark County Community Action Agency
Location Canton, OH
Date Posted April 29, 2021
Category Default
Job Type Full-time


Entry Level position:

  • Professionally answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Complete forms in accordance with program procedures.
  • Greet visitors, handle their inquiries and direct them to the appropriate persons according to their needs.
  • Maintain and disburse informational material and other information as needed.
  • Make copies of correspondence and other printed material as necessary.
  • Open, close and maintain lobby area.
  • Set up and maintain paper and electronic filing systems for records, correspondence, and other material.
  • Learn to operate new office technologies as they are developed and implemented.
  • Operate electronic mail systems and coordinate the flow of information both internally and with other organizations.
  • Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.


  • Excellent computer skills, including Word and Excel in a Microsoft Windows environment.
  • Effective oral and written communication skills.
  • Excellent interpersonal and customer services skills.
  • Skills in database management and record keeping.
  • Able to exhibit a high level of confidentiality.
  • Excellent organizational skills.
  • High school graduate with at least 2 years of secretarial/receptionist work knowledge, typing skills at minimum 45 wpm, excellent telephone/ customer service etiquette, proficient in Excel, Word, and Power Point.
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