Senior Quality Assurance Manager

at Shearer's Foods
Location Massillon, OH
Date Posted April 13, 2020
Category Default
Job Type Full-time


You already us

Shearers is a privately held producer, co-manufacturer and distributor of quality snack foods sold under the Shearers brand, and other private labels. As a matter of fact, Shearers is the number one producer of kettle cooked chips in the world! As the leader in North America, we private label and co-manufacture salty snacks and we are the second largest producer of cookies and crackers. We utilize our manufacturing expertise to serve as a strategic supplier to our partners, who are nationally recognized retail and restaurant brands. So, while you may not be familiar with our name, you likely eat the products we make on a regular basis. With exceptional competence in product development, manufacturing, marketing, and distribution, we continue to realize significant growth in each segment of our business. Headquartered in Massillon, Ohio, we have over 5,000 associates in 11 state-of-the-art manufacturing and distribution sites in North America. You can visit our website at .

SeniorQuality Assurance Manager

Your seat at the table

TheSeniorQuality Assurance Manageris responsible for leading the quality assurance, food safety, and sanitation departments. The role is a senior leadership position which reports to the Sr. Campus Director. This individual will work closely with customers, suppliers, corporate personnel, and the manufacturing staff within our Ohio facilities (BRW/MIL/SDC).

Responsibilities includes auditing of Quality systems, experience with SQF/BRC, development and implementation of HACCP Food Safety Plan, GMP and SOPs for plant Quality department. Responsible for communication of food quality standards to plant personnel through training, corrective actions, quality audits, production and facility monitoring.

Specific Responsibilities

  • Serves as SQF Practitioner and site Preventive Controls Qualified Individual.
  • Manage the Quality, Food Safety, and Sanitation functions/staff at the facility.
  • Experience working closely with the FDA and all regulations.
  • Manage programs to verify, validate the Food Safety Programs and Preventative Controls.
  • Manage the plant Food Safety Plan and sanitation associated policies and procedures.
  • Lead Food Safety Team.
  • Monitor, support and implement all Shearers Foods food safety processes and procedures. This includes all AIB standards, SQF standards, and customer specific standards as identified in supporting documentation.
  • Participate in weekly Food Safety Inspections.
  • Ensure all quality procedures and processes are followed according to document policies.
  • Ensures that all GMP and Safety standards are in compliance.
  • Maintains a comprehensive understanding of all products manufactured by the plant as well as the raw materials, packaging materials, and operations required in the manufacturing process including quality specifications and standards.
  • Formulates and maintains quality objectives, aligns and coordinates objectives with Operations and Corporate objectives in cooperation with the Plant Director and other managers/supervisors to maximize food safety, product quality and minimize costs.
  • Coach QA team to become technical resources for facilitating issue resolution on the production floor. Develop technicians and supervisors in auditing food safety and quality processes.
  • Design and implement quality assurance and sanitation training programs.
  • Investigate and respond to customer complaints. Track complaints and react to emerging issues or trends engaging the appropriate functions and process owners (i.e. production, maintenance, PD, etc.) to resolve.
  • Develop and analyze statistical quality data. Utilize these data for troubleshooting or continuous quality improvement where appropriate.
  • Coordinate and participate in mock recalls.
  • Respond to customer requests and queries.
  • Provide technical support to operations.

What you bring to the table

  • Bachelors degree in Food Science or other related field.
  • Direct experience with AIB, SQF, BRC or similar food industry audits.
  • Prior experience managing a sanitation staff or direct sanitation responsibilities.
  • Must be a certified Preventive Controls Qualified Individual
  • Prefer SQF Practitioner Certification.
  • Knowledge of Sanitation and Food Safety (HACCP principles, cGMPs, SOPs and SSOPs, Pest Control, Allergen Control & Recall programs).
  • Solid knowledge of Laboratory Procedures.
  • Excellent communication and presentation skills both orally and written.
  • Supervisory experience in a QA lab.
  • Knowledge of FDA standards and FSMA Regulations.
  • Demonstrated knowledge and application of statistical process control, quality assurance techniques and tools and quality management principles in a food manufacturing environment.
  • Demonstrated ability to direct, coach, and train associates as well as plan, monitor and schedule work.
  • Lead best in class behaviors with focus on food safety, quality assurance, and plant regulatory compliance.
  • Handle multiple projects simultaneously and meet deadlines.
  • Experience working directly with customers and supplier and leading customer audits.
  • Strong PC proficiency to include Microsoft Office Word, Excel, PowerPoint; Working knowledge of statistical software programs.
  • Demonstrated ability to formulate and understand mathematical equations, especially basic statistical analysis.

We Offer a Feast of Benefits

Medical, Dental, Vision, Life, Flexible Spending Account, Retirement Savings Plan with Match, Short Term Disability, Long Term Disability, Group Critical Accident Insurance, Group Critical Illness Insurance, Employee Assistance Plan and numerous opportunities to volunteer in the communities in which we operate.

You will be considered for employment in our inclusive workplace

Because at Shearers, we are committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, protected veteran status, or any other characteristic protected by law.

This is your invitation to apply now!


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