|Date Posted||April 15, 2019|
Are you looking for a career with a successful, local organization?
Credit unions serve their local community and they invest their time, people, and resources to make their community a better place. At CSE, we aim to exceed the expectations of the members we serve and the people we work with. We strive to maintain an environment where everyone wants to bank and work.
Do you have excellent customer service skills and do you love to help others? CSE Federal Credit Union is looking for professional, driven individuals to serve in a Teller position.
As a Teller, you will serve members who have questions about their accounts and our products and services. You’ll have the opportunity to build relationships with members while providing recommendations and finding the best solutions for their needs. You’ll work to understand member needs, their journey and advocate for them. Specific duties include accepting and accurately processing all financial service transactions while maintaining responsibility for cash drawer; assisting our members with a variety of deposit-related transactions including cashing checks, applying deposits, making loan payments and updating member records.
Your day might include:
- Working with members to understand their financial and lending needs
- Making product recommendations that align with the member’s goals
- Meeting members where they’re at: conveying complex information to members in a way they understand
- Creating a positive and low-effort experience for each member
- Troubleshooting, as needed
- Meeting/exceeding your department goals, while always keeping the member’s best interest front and center
- Rolling with change in a dynamic atmosphere
- Working with Windows PC and multiple web-based applications
What you must bring to the team:
- One (1) year minimum high-caliber customer service experience
- Previous sales and/or cash handling experience is helpful
- A passion for delivering top-notch service
- Strong interpersonal and conflict resolution skills: courteous, professional, friendly, empathetic, level-headed and composed
- Ability to use open-ended questions to obtain information to be able to present, explain and refer products and services to meet the needs of members
- You share our values of serving our community
All candidates must successfully pass a criminal background check and drug test.
We offer a competitive salary and benefits package, 401(k) plan with employer match, paid vacation/sick time.
To join our team, email your resume and cover letter to CSECareers@csefcu.com or apply through StarkJobs.com. No phone calls please.
CSE Federal Credit Union is an equal opportunity employer.