Veterinary Receptionist/Assistant

at Cotwins Veterinary Care LLC.
Location Canton, Ohio
Date Posted June 5, 2019
Category Default
Job Type Part-time
Skills Customer Service Experience, Veterinary Assisting and Reception, Exceptional Personality and Communication


Cotwins Veterinary Care LLC. located in Canton,Ohio is seeking an enthusiastic person for a Veterinary Receptionist/Assistant position immediately.  We are a full service veterinary facility located on Whipple Avenue that is committed to promoting client education and quality patient care.

Candidate must have a positive attitude, strong communication skills, solid customer service background, an energetic self starter, and be able to multitask. The candidate must be able to lift 50 lbs.

The duties of the receptionist/ assistant would include: scheduling appointments for patients in accordance with established procedures, answer phone calls in a professional and courteous manner,  and receive and convey messages in writing and verbally. The candidate must posses the necessary communication skills to deescalate, manage, and solve situations with complicated client conditions and expectations.  The candidate will communicate directly with the client what procedures there pet is due for as well as educate clients on services and products we provide. There will be situations in which the receptionist will be expected to assist the veterinarian or veterinary technician as needed. They will assist in restraining pets, test set-up, laboratory sample preparation and communication.  The candidate will aid the technician in achieving greater efficiency by relieving them of some of the routine work , so the individual must be a willing team player.  The candidate will be expected to handle inventory orders and stocking as needed for the clinic.  The offered position will initially be part time with the possibility of full time employed within the near future, depending on how duties are performed.

Preferred experience, education, and/or Training:

High School Diploma or equivalent preferred.  Associates or Bachelors preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities.  Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred.  Customer service experience required. The candidate must possess exceptional computer skills and be able to maintain electronic medical records, scheduling, and communication.  The ability to scan, copy, and professional transmit documents is required.