Purpose of Position:
This position is responsible to assist the Director – Men’s Shelter in the administration of all operational aspects of Refuge of Hope’s (ROH) men’s emergency & transitional housing shelter. The incumbent is responsible to maximize a safe, clean, efficient & non-hostile environment at all times.

Duties & Responsibilities:
• Supervise all aspects of shelter administrative/discipline procedures
• Assist Meal Ministry in providing meals during the weekend meal times to shelter residents
• Supervise the disbursement of clothing and hygiene give away to walk-in clients
• Oversee the orderliness and condition of the Day Room
• Assist with clients’ issues/questions in a timely/reasonable/professional manner
• Enforce all ROH and shelter policies and procedures
• Develop/strengthen relationships with other Stark County service providers
• Promote/maintain a Christian focus for men in the shelter
• Supervise clients and volunteers
• Recommend/develop/maintain policies/procedures for ROH and the shelter
• Ensure compliance with all safety as well as with federal/state/local rules/regulations
• Maintain shelter records/documents & provide requested materials in a timely/correct fashion
• Practice/enforce ROH’s mission/vision/core values
• Oversee necessary equipment maintenance/repair
• Assist in receiving, pickup and delivery of donations
• Perform other duties/responsibilities as requested

Physical Functions/Activities:
*Walking
*Standing
*Lifting to 50 lbs.
*Sight
*Hearing

Education/Experience/Skills Required:
*Reading
*Oral Comm. Skills
*Written Comm. Skills
*PC Skills

Education Requirements:
*Associate Degree

Experience Requirements:
*0-2 Years

Special Requirements:
Must have demonstrated commitment and adherence to understanding and implementing the mission, vision, core values, and philosophy of Refuge of Hope. Social service and non-profit background plus experience dealing with addiction, mental illness, poverty & homelessness desired. Supervisory experience is required. Must be able to work in an environment where clients could be confrontational and thus should have knowledge of de-escalation and conflict resolution techniques. Also must be able to display a positive, non-judgmental attitude toward clients. A valid driver’s license and insurance for operating any Refuge of Hope vehicle is necessary.